Scale Pro FAQ's

One System to rule them all.

Scale Pro FAQ

Frequently Asked Questions

How is this different than other CRMs?

Scale Pro is an all-in-one solution that goes beyond traditional CRM functionality. We include professional websites, phone systems, personalized blogs, and AI tools - all integrated into one platform. Unlike other CRMs that require multiple add-ons and subscriptions, everything you need is included in our single monthly fee with no setup costs.

Do you offer support?

Yes! We provide comprehensive support including:
• 24/7 technical support
• One-on-one onboarding
• Regular training sessions
• Dedicated success manager
Our team is always available via phone, email, or chat to help you succeed.

Does it text blast/email blast?

Yes, Scale Pro includes powerful mass communication tools with built-in compliance features:
• Automated text campaigns
• Bulk email marketing
• Custom templates
• Scheduling capabilities
• Analytics and tracking
All messaging features are compliant with regulations and include opt-out management.

Can I add team members? How many?

Yes! Our platform supports unlimited team members with customizable roles and permissions. Each team member gets their own login, and you can control their access levels. You can add acquisition managers, admin staff, virtual assistants, and more - all at no additional cost per user.

Will you help me switch from my current system?

Absolutely! We offer complete migration assistance including:
• Data transfer from your current CRM
• Custom import of leads and contacts
• Phone number porting
• Website migration
Our team handles the entire transition process to ensure zero downtime for your business.

Can I control my notifications?

Yes, Scale Pro offers fully customizable notifications. You can set up alerts for:
• New leads
• Text messages
• Missed calls
• Task reminders
• Team activity
Notifications can be received via email, SMS, or mobile push notifications - you choose!

Can I see a demo?

Yes! We offer personalized demos tailored to your business needs. During the demo, we'll show you how Scale Pro can streamline your operations and help you close more deals. Schedule your demo through our website or call us directly - we're happy to work around your schedule.

Is there a mobile app?

Yes! Our mobile app is available for both iOS and Android devices. It includes all essential features:
• Lead management
• Call/text capabilities
• Document access
• Task management
• Real-time notifications
The app syncs seamlessly with the desktop version, allowing you to manage your business from anywhere.

Which phone system do I need?

None! Scale Pro includes a complete phone system at no additional cost. Our built-in system provides:
• Local and toll-free numbers
• Call routing and forwarding
• Voicemail to text
• Call recording
• Analytics and tracking
Everything is included in your subscription - no need for separate phone service.

Do you integrate with Carrot websites?

While we can integrate with Carrot, Scale Pro includes professional website building and hosting at no additional cost. Our websites are optimized for lead generation and include features like:
• Custom design
• Mobile optimization
• SEO tools
• Lead capture forms
• Analytics integration

Is email and texting included?

Yes! All communication features are included in your subscription:
• Unlimited texts and emails
• Mass messaging capabilities
• Templates and automation
• Two-way conversations
• Tracking and analytics
No additional fees or per-message charges!

What if I'm in multiple markets?

Scale Pro is designed for multi-market operations. You can:
• Manage multiple locations
• Set up different phone numbers per market
• Create market-specific websites
• Track performance by location
• Customize marketing for each area
All included in your subscription!

What if we use an answering service? Can they access the system?

Yes! Your answering service can easily access Scale Pro. We provide:
• Custom access levels for service providers
• Secure login credentials
• Call scripts and templates
• Lead input forms
• Activity tracking
We'll help set up the perfect workflow for your answering service.

Can I be texted when a new lead comes in?

Yes! You can customize notifications for new leads including:
• Instant SMS alerts
• Email notifications
• Mobile app push notifications
• Custom alert rules
• Team notification options
You control exactly how and when you're notified about new leads.

I'm concerned you guys will have access to my leads...

Your data security is our top priority. We ensure:
• Bank-level encryption
• Strict data privacy policies
• No access to your lead information
• Regular security audits
• Compliance with privacy regulations
Your leads and data belong solely to you - we simply provide the platform.

Why This Platform?

Scale Pro revolutionizes real estate investing by combining all essential tools into one powerful platform, eliminating the need for multiple subscriptions and saving you thousands annually.

From lead generation to deal closing, our automated systems and built-in communication tools help you work smarter, not harder, while our live support ensures you're never alone in scaling your business.

Before Scale Pro, I was drowning in monthly subscriptions and spending more time managing software than closing deals. Within 90 days of switching, I eliminated over $800 in monthly tech costs and closed my first two deals. The automated follow-up system alone is worth its weight in gold
Jesse D. Memphis
"As a new investor, I almost gave up because I couldn't afford both software and marketing. Scale Pro saved me $600/month by replacing all my other tools, and their built-in phone system helped me land my first land deal in just 6 weeks. Finally, a platform that actually helps you succeed!"

Tai M. Atl

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